The first time we meet for an initial interior design consultation, there is no charge. During this initial meeting, we walk through your needs and desires on the job site to get the best understanding of what your project will entail. We want you to get to know us, and experience the professionalism and value that we bring to the table. We will gather information about what you want to accomplish, your needs, goals, wishes, expectations, timing, and budget, and come to an understanding of the project through organization and critical thinking. There will be a discussion of preferences; such as color, style, and furniture needs. We will discuss how you use the space, any lifestyle preferences which need to be considered, future plans that may affect how the space is used down the road, and any other details that may effect how the space should be designed. We will establish base timelines, define any problems, and set priorities. If you decide to hire us, we will then enter into a Letter of Agreement, which is a document that defines the scope of work and the role and responsibilities of the designer. A design fee will be agreed upon. This fee varies with the scope and size of the project. We will then measure and photograph all relevant spaces, schedule our second appointment, and agree on what will be completed by this time.
At this phase we will present our concepts and ideas. We will provide any relevant sketches, or drawings such as floor plans, and elevations. We will present some samples of furniture, perhaps some fabrics for upholstered items, lighting options, and color schemes. Depending on the space being designed, samples such as tiles, and other surface materials such as granite or other hard surface materials may be selected. If the job scope requires it, window treatment design will begin and samples of fabrics for window treatments will be selected. Every job is different, so other materials such as plumbing fixtures, flooring and lighting fixtures may be chosen depending on the space being designed. We will provide preliminary cost estimates and proposals. We may consider breaking larger projects into phases.
For this phase, we will make all needed changes to the drawings and concepts and we will develop our final drawings. We will make all selections. During the design process there may be changes and tweaks that will occur. This is a normal process. If you don't like something, a revision session may be needed before the design is finalized. Adjustments will be made as needed. Your input is highly respected. Our number one priority is to provide the outcome you desire. The combination of our skill and experience along with listening to your ideas and preferences is the way we accomplish our goal of providing you with quality design work. We will create presentation boards if needed, and we will provide you with a cost analysis. After all questions have been answered and we have received all of your critiques, we will request your approval on all drawings and selections. We will then submit our final quotes and invoices to you, and you will sign any needed purchase agreements or other needed contracts.
By this time, the design plan and selections have been presented to you, and all of your questions have been answered. We are now creating and obtaining any needed construction documents. We're making our contractor selections, discussing project management and time lines, placing all orders, and schedule deliveries and installations. 50% deposit is required for all orders, with the exception of custom orders, which require full payment at the time the orders are placed. Any product balances are due prior to delivery. The final payment for the agreed upon design fee is due at this time.
Installations (including contractor work, drapery installations, etc) are completed and deliveries are made. Any custom items which need to be built or assembled on-site will be completed prior to the delivery of furniture if possible. Any balances on any other authorized changes or additions will need to be paid prior to delivery and installation as needed.
The final stage is to accessorize the space. Once the walls are painted, window treatments are hung, area rugs and furniture have been placed, we will bring in all of the needed accessory items that will complete the space and give it that finishing touch. After the accessorizing is done, we will provide you with a list of the items we placed along with the prices. You have two days to let us know what, if anything, you don't want to keep, and we'll make arrangements to come back and pick those items up. Substitutions and/or additions will be made as you request, and payment for all items will be due on receipt.